Employment and Training Resources
The Mission of North Carolina Community Colleges
The mission of the NCCCS is to open the door to high-quality, accessible educational
opportunities that minimize barriers to post-secondary education, maximize student
success, develop a globally and multi-culturally competent workforce, and improve
the lives and well-being of individuals.
Creating Success at the Colleges
North Carolina’s community colleges open the door to high-quality, accessible educational
opportunities that minimize barriers to post-secondary education. The colleges offer
associate degrees, college transfer programs, job training, literacy, and adult
education. The colleges maximize student success, prepare a competitive workforce
that can succeed on a global stage, and offer services that improve the lives and
well-being of individuals in their communities.
The 58 colleges provide an accessible opportunity for educational success to all
100 counties. There are 160 physical facilities – 58 main campuses, 28 multi-campuses
and 74 off-campus sites – that bring community college classrooms within a 30-minute
drive of virtually every North Carolinian, and distance learning technology reaches
students in their homes and workplaces.
Community colleges provide the programs needed to build the economy by preparing
students to do the jobs available now and in the future. There are more than 1,000
curriculum programs under more than 250 curriculum titles offered across the state.
Programs are offered at the certificate, diploma and associate degree levels. New
programs are established as a response to local and regional labor market needs
and student demand.
Each college offers students access to basic skills (literacy, GED preparation, adult high school, English as a Second Language, and compensatory education for adults with mental retardation), human resources development (basic workplace skills), occupational continuing education (specific job skills), and curriculum courses (certificate and degree programs).
All North Carolinians can participate in Adult Basic Education and Human Resources Development courses free of charge. Adult Basic Education provides basic skills training for adults, 16 years of age or older and out of school, who function at less than a high school level. Human Resources Development Program (HRD) offers pre-employment training, counseling, and assistance with job placement or further training for unemployed and underemployed adults. HRD focuses on the development of basic workplace skills which are key elements to employment readiness. These skills include: job readiness skills, interpersonal skills and group effectiveness, motivation and goal-setting skills, listening and oral communication skills, problem-solving skills, and assessment of career and employment goals. In addition the Career Readiness
Certification (CRC) is offered at 55 of the colleges. The Career Readiness Certificate
is a portable credential that promotes career development and skill attainment for
the individual, and confirms to employers that an individual possesses basic workplace
skills in reading for information, applied math, and locating information – skills
that most jobs require.
Please visit the web site at www.nccommunitycolleges.edu for more information on
your community college system at work!
Employment Security Commission
The Employment Services Division of the Employment Security Commission (ESC) operates a statewide, no fee, public labor exchange. The program’s primary objective is to provide job matching services which meet the needs of employers and job seekers statewide by locating qualified workers for employers, and by referring job seekers to jobs that best suit their skills, knowledge and abilities. In addition, staff
provides career counseling, assessment services, and referrals to other Workforce
Development partners who can provide training, specialized services, and supportive services. Intensive services are provided for employers, veterans, disabled individuals and unemployment insurance recipients. Program services are available to anyone who is a citizen of the United States or who is a documented alien authorized to work in this country.
Program services are delivered through a system of direct staff services and automated
delivery systems. Services are provided at eighty-nine local offices. Most of these
local offices are JobLink Career Centers where the services of multiple partner
agencies are available for job seekers and employers. Additionally, Employment Service
staff function as partner agency service providers at forty JobLink Centers which
are not operated by ESC. The Employment Security Commission’s self-service system
known as JobConnector includes an electronic job matching process which matches
job seekers to available jobs in “real” time.
As a partner in North Carolina’s Workforce Development System, the Employment Services
Division provides WIA funded services in seventeen of the State’s twenty-four local
Workforce Development Areas. Through a contractual agreement with the Division of
Social Services, we provide Food & Nutrition Employment and Training services
for individuals who are receiving food stamp assistance. Also, we are partnering
with the Community College System in a skills certification program known as Career
Trade Adjustment Assistance Program
The Trade Adjustment Assistance (TAA) Program is a federally funded program administered
by the Employment Security Commission. The Trade Act of 1974 was amended in 2009
to create a more expensive program of Trade Adjustment Assistance services to provide
re-employment services and benefits to a larger population of trade-affected workers.
The new provisions include workers who become totally or partially separated, and
those who are threatened to become separated from employment as a direct result
of increased foreign imports or a shift in operations to foreign countries. The
new TAA expands eligibility to service sector workers whose job loss is related
to imports of services, to shifts in the provision of services to foreign countries,
or to the loss of services formerly to a TAA certified firm.
The benefits of TAA allow workers to adjust to an ever changing labor market. Trade
Readjustment Allowances (TRA) can extend unemployment benefits to allow more time
to search for work or to enter an approved job training program. Workers searching
for employment may take advantage of payments to assist with Job Search and Relocation
expenses when a permanent job is obtained. While workers are seeking employment
and/or enrolled in an approved training program, they may take advantage of the
Health Coverage Tax Credit (HCTC) to assist with the burden of monthly health insurance
premiums. The HCTC program allows 80% of the monthly cost of health insurance premiums
to be paid by the federal government. The remaining 20% of the worker’s monthly
health insurance premium is paid by the worker.
The Trade Act of 2009 reauthorized and changed the name of the Alternative Trade
Adjustment Assistance (ATAA) program to the Reemployment Trade Adjustment Assistance
(RTAA) program, as an alternative for older workers for whom retraining may not
be appropriate and who find employment quickly. This program is effective for trade
certification petitions filed on or after May 18, 2009. The RTAA program is a wage
supplement program to provide supplemental payments to workers to help bridge the
salary gap between their old and new employment.
Food & Nutrition Services Employment & Training Program
ESC has contracted with the Division of Social Services (DSS) since 1987 to operate
this program which was formerly known as the Food Stamp Program. The overall goal
of the program is to help Food and Nutrition participants who are receiving assistance
from the DSS with their efforts to obtain employment. For participants who are not
job ready, this program partners with local Community Colleges, Literacy Councils
and various other state agencies to provide job seeking skills training, including
information on completing job applications, and additional short and long-term training
services. Effective July 1, 2009, this program will be operated in 35 counties across
the State serving participants who choose to volunteer for the program.
For more information visit your local JobLink Career Centers or go to: http://www.ncesc.com/individual/
Job Corps provides an intensive program of vocational and academic education, work
experience, counseling and other services so that economically disadvantaged individuals
(ages 16-24) can become employable and productive citizens. Job Corps is America’s
leading residential training program. Funded by Congress and administered by the
U.S. Department of Labor, Job Corps has trained young adults for meaningful work
since 1964. North Carolina’s Admission Counselors are available to all 100 counties
and many are located in JobLink Career Centers. If you or someone you know is interested
in joining Job Corps visit your local JobLink Career Center or call (800) 733-JOBS
or (800) 733-5627.
Older Americans Act: Senior Community
Service Employment Program
Provides part-time community service training and promotes transition to unsubsidized
employment for persons 55 years of age and older. For more information visit: http://www.dhhs.state.nc.us/aging/scsep.htm
Services for the Blind
To provide extensive specialized personal, social, and vocational guidance and
training to enable individuals, who are blind, deaf-blind, or multi-disabled to
enter, maintain or regain employment. The Division of Services for the Blind has
seven district offices. The Division's services include:
- Vocational Rehabilitation Program which specializes working with
individuals who blind, visually impaired, or who are deaf-blind, to assist in securing
employment and gaining more independence in their home and community. Some of the
services offered may include, guidance and counseling, post secondary training,
assistive technology needed for employment, job placement, and other services that
may be needed for the individual to become successfully employed.
- Supported Employment Services are intensive and ongoing services
to people with the most significant disabilities. The job coach and extended follow-up
after employment are two major concepts of the program.
- Transition Services focus on individual abilities, interests,
and needs in preparing students to move from school-to-work or advanced academic
or vocational training. Students gain experience through locating internships, volunteer
positions, job shadowing opportunities, and paid employment in the local communities.
For more information go to: http://www.dhhs.state.nc.us/dsb/
Vocational Rehabilitation (VR) operates a statewide program of rehabilitation services
to enable working-aged persons with disabilities to become gainfully employed and
to live as independently as possible. The population served by the VR program consists
of persons who have a mental, physical or learning disability that is an impediment
to employment and who require a program of VR services to become employed. The objective
of the program is to develop and complete a program of rehabilitation services that
will result in competitive employment. Vocational Rehabilitation is a public program
and no fee is charged. Many services, such as job placement and counseling, are
offered to eligible persons without consideration of income. For other services,
income may be considered. Services can include job placement, vocational and academic
training, physical restoration (prosthetics/orthotics, hospitalization/medication,
speech/physical/occupational therapy, hearing/visual services, etc.) rehabilitation
engineering and technology services to assist with home, vehicle, or job modifications;
tools/uniforms/equipment required for employment; and other services in support
of achieving an employment outcome. Programs are delivered by rehabilitation counselors
and support staff located in 32 unit offices and two rehabilitation facilities and
16 independent living offices that serve all 100 counties in North Carolina. For
more information go to: http://dvr.dhhs.state.nc.us/DVR/VRS/vrshome.htm
Most adults receiving Work First Family Assistance are subject to work requirements.
These individuals are referred to as “work-eligible individuals” and therefore are
considered mandatory for the work requirements. County departments of social services
provide services to assist these work eligible individuals in meeting their work
requirements through placement in job search and job readiness activities, work
experience, community service, on-the-job training, vocational education training,
subsidized and unsubsidized employment, job skills training, and education directly
related to employment.
In addition, support, family enrichment and employment services may be provided
for families whose income does not exceed 200% of the federal poverty level that
have a child who meets the same requirements as for Work First Family Assistance.
Services vary by county but may include transportation, child care, job retention
bonuses, case management, follow-up services, mentoring programs, after-school learning
programs, parenting programs, literacy programs, and post-employment skills training.
Work-related services may be provided to non-custodial parents of Work First recipient
children. The non-custodial parent's family income must be at or below 200% of the
federal poverty level. Some county departments of social services do not provide
non-custodial parents with Work First employment-related services. Contact your
local DSS to determine if these services are available to non-custodial parents
in your county. For more information go to: http://www.dhhs.state.nc.us/dss/workfirst/index.htm
Workforce Investment Act Programs
The federal Workforce Investment Act (WIA) provides training and employment services
to adults and dislocated workers and disadvantaged youth who meet eligibility criteria.
Assistance with training in adult education, literacy training, occupational skills
training, and on the job training is available. Employment assistance includes pre-employment
skills development, resume writing, and job placement assistance. WIA services are
provided at no cost to eligible participants.
The Division of Workforce Development, within the Department of Commerce, administers
the Workforce Investment Act for the state. WIA programs are delivered by local
Workforce Development Boards. North Carolina has twenty-four Workforce Development
Boards. WIA may be accessed at JobLink Career Centers. For more information visit
our website: http://www.nccommerce.com/en/WorkforceServices/.